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Is there support included in the Sales Cube Lite yearly package?

Absolutely, our Sales Cube Lite yearly package is not just about providing you with a powerful integration tool between Magento and Power BI; it's also about ensuring you have the support and resources needed to make the most of this solution throughout your subscription period. We understand that navigating new software can come with its challenges, which is why comprehensive support is a cornerstone of the Sales Cube Lite package.

Included Support Services

The support included in the Sales Cube Lite yearly package is designed to cover a wide range of needs, from initial setup and configuration to troubleshooting and optimization advice. Here's what you can expect:

  • Setup and Configuration Assistance: Our team is available to help you get started with the Sales Cube Lite extension, ensuring it's properly configured to meet your business's unique needs. This includes guidance on connecting your Magento store with Power BI and configuring your data sync preferences.

  • Troubleshooting and Technical Support: Encounter an issue? Our support team is ready to assist. Whether it's a question about data synchronization, report generation, or anything in between, we're here to provide timely and effective solutions to keep your operations running smoothly.

  • Regular Updates and Improvements: Your Sales Cube Lite subscription includes access to all updates and improvements made to the extension during your subscription period. These updates not only address any potential bugs or compatibility issues but also often introduce new features and enhancements to improve your experience and capabilities.

  • Resource Access: Beyond direct support, you'll have access to a wealth of resources, including documentation, FAQs, and how-to guides. These resources are designed to help you understand and leverage all the features of the Sales Cube Lite package effectively.

Commitment to Quality Support

Our commitment to providing quality support means that we're dedicated to responding promptly and efficiently to your inquiries and issues. The goal of our support team is not just to resolve any problems that arise but also to empower you with the knowledge and tools needed to optimize your use of the Sales Cube Lite package for your business's benefit.

In summary, the Sales Cube Lite yearly package includes comprehensive support aimed at ensuring your success and satisfaction with our product. From setup to ongoing use, our team is dedicated to providing the assistance and resources you need to effectively integrate Magento with Power BI and harness the full potential of your e-commerce data.

Published in: Support