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I want to buy the Power BI module, but with PayPal payment, I have a problem continuing with payment on the review page. I changed to bank transfer but did not receive the bank IBAN. How can I pay? If you want, I can make a payment with PayPal.
Experiencing difficulties during the payment process can be frustrating, especially when you're ready to make a purchase. In your case, it seems there were issues continuing with the PayPal payment on the review page, and the switch to a bank transfer did not provide the necessary bank IBAN details for completing the transaction. Lets address how you can successfully complete your payment for the Power BI module, emphasizing the availability of PayPal as your preferred method.
Using PayPal
If PayPal is your preferred payment method and you encountered issues on the review page, there are a few steps we can take to troubleshoot and resolve this problem:
- Clear Browser Cache and Cookies: Sometimes, stored data in your browser can interfere with payment processing. Clearing your cache and cookies can resolve these issues and allow you to proceed with the payment.
- Try a Different Browser or Device: If the problem persists, attempting to make the payment using a different browser or device can often bypass the issue.
- Contact Support: If neither of the above solutions works, reaching out to our customer support team can provide direct assistance. Our team can help troubleshoot the issue further or offer an alternative method to process your PayPal payment securely.
Bank Transfer Payment
If you are considering proceeding with a bank transfer but have not received the IBAN details, its important to ensure that communication has not been missed:
- Check Your Email (Including Spam/Junk Folder): Sometimes, automated emails providing payment details can be mistakenly filtered into your spam or junk folder.
- Request IBAN Details: You can contact our customer service directly to request the bank IBAN details again. Our team is ready to provide the necessary information to facilitate your payment.
Direct Assistance
For immediate resolution and to facilitate your preferred payment method via PayPal, you can directly inform our customer support team of your preference. We are committed to providing a smooth and accessible purchasing process. Our team can either assist you in resolving the PayPal payment issue or directly process the payment through an alternative PayPal link or invoice, ensuring a secure and efficient transaction.
In summary, while payment issues can be a hindrance, there are multiple ways to address and resolve these problems. Whether through clearing browser data, switching devices, direct support assistance, or opting for an alternative payment method like bank transfer, our goal is to facilitate your purchase of the Power BI module promptly and securely. Our customer support team is here to assist every step of the way, ensuring you can proceed with your preferred payment method without further inconvenience.